Everything you need in one place. Welcome to our support hub.
⏱️ How long will my order take to arrive?
Orders usually arrive within the below timeframes:
UK Standard Deliveries arrive within 2 - 3 working days.
UK Next-Day Deliveries arrive in 1 working day.
EU Deliveries usually arrive within 3 - 6 working days.
USA Standard Deliveries usually arrive within 5 - 9 working days.
USA DHL Express Deliveries arrive within 2 - 3 working days.
Rest Of World Standard Deliveries usually arrive within 7 - 11 working days. This can increase for remote areas.
Rest Of World DHL Express Deliveries usually arrive within 2 - 4 working days. This can increase for remote areas.
During exceptionally busy periods, delivery times may increase.
For more information on delivery times, tracking information and order cut-off times, please visit the Delivery Page.
🔄 How do I Return or Exchange?
🌍 Do you ship worldwide?
📱Do you have social media?
💳 Do you sell giftcards?
We sell electronic gift cards that are delivered instantly to your email address. The ideal last minute gift.
You can order a Gift Card here from £10 - £500.
❌ Can I cancel or change my order?
Because of this we are unable to add additional items to your order. If you require another item(s) then please place a new order.
If you have entered incorrect order details then please contact us as soon as possible. If the address you have entered at checkout is incorrect then please provide us with the correct new one. We will try our best to update your order details but this isn’t always possible.
👕 How does Pursue Fitness fit?
🤝 How can I collaborate with you?
Below is a guide on what can help our team recognise you as a passionate athlete or influencer:
1. Placing an order with us
2. Trying and reviewing our products via social media channels
3. Creating unique content wearing Pursue Fitness
4. Tagging us (@pursuefitness #pursuefitness) in your content wearing Pursue Fitness so our marketing team can find it
5. Engage with us on our social media channels
Our team really do keep an eye out for this. So, keep up the amazing work!
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