Get fast answers to the most frequently asked questions.

⏱️ How long will my order take to arrive?

For the most up-to-date information on your order, please check your order dispatch email 'Your order has left the building' and click the blue 'View your order' button.

Orders usually arrive within the below timeframes:

UK Standard Deliveries arrive within 2 - 3 working days.

UK Next-Day Deliveries arrive in 1 working day.

EU Deliveries usually arrive within 3 - 6 working days.

USA Standard Deliveries usually arrive within 5 - 9 working days.

USA DHL Express Deliveries arrive within 2 - 3 working days.

Rest Of World Standard Deliveries usually arrive within 7 - 11 working days. This can increase for remote areas.

Rest Of World DHL Express Deliveries usually arrive within 2 - 4 working days. This can increase for remote areas.

During exceptionally busy periods, delivery times may increase.

For more information on delivery times, tracking information and order cut-off times, please visit the Delivery Page.

🔄 How do I Return or Exchange?

To process a Return or an Exchange please visit the Returns Page.

🌍 Do you ship worldwide?

Good news! We ship orders worldwide. For more information on delivery please visit the Delivery Page.

📱Do you have social media?

Yes! We started our social media channels back in 2012 and launched our online store in 2013. You can follow us (@pursuefitness) on Instagram, Facebook, TikTok & Twitter.

💳 Do you sell giftcards?

We sure do!

We sell electronic gift cards that are delivered instantly to your email address. The ideal last minute gift.

You can order a Gift Card here from £10 - £500.

❌ Can I cancel or change my order?

Thanks to warehouse upgrades, some orders are picked and packed within minutes, so canceling an order or amending it may not be possible. Even if you have not received your dispatch email yet, the warehouse teams might have already picked and packed your order.

Because of this we are unable to add additional items to your order. If you require another item(s) then please place a new order.

If you have entered incorrect order details then please contact us as soon as possible. If the address you have entered at checkout is incorrect then please provide us with the correct new one. We will try our best to update your order details but this isn’t always possible.

👕 How does Pursue Fitness fit?

We recommend that you order your usual size. You can view more sizing information by tapping the Sizing Tab or the Size Guide button on each product page.

🤝 How can I collaborate with you?

Although we do not have an application process we will be in touch if you stand out as somebody we'd love to work with.

Below is a guide on what can help our team recognise you as a passionate athlete or influencer:

1. Placing an order with us

2. Trying and reviewing our products via social media channels

3. Creating unique content wearing Pursue Fitness

4. Tagging us (@pursuefitness #pursuefitness) in your content wearing Pursue Fitness so our marketing team can find it

5. Engage with us on our social media channels

Our team really do keep an eye out for this. So, keep up the amazing work!